Terms and Conditions

1. Introduction

These Terms and Conditions govern the use of the website www.gtoapparel.it and the purchase of products from GTO APPAREL S.r.l.s., located at Via Delle Canarie n.18, 00121 Roma (RM).

2. Definitions

  • Site: the website www.gtoapparel.it
  • Customer: any natural person making purchases on the Site
  • Products: all items for sale on the Site
  • Order: purchase request submitted by the Customer

3. Account and Registration

Registration is required for making purchases, providing accurate and truthful data.

  • The user is responsible for credentials confidentiality
  • Sharing access credentials is prohibited
  • Must be at least 18 years old to register
  • User commits to keeping their data updated

4. Purchases

Each order placed constitutes an offer to purchase products. The order is considered accepted only after our email confirmation.

As specified in the Orders and Returns section:

  • Orders can be modified or cancelled within 48 hours by emailing [email protected]
  • Once the product is shipped, the order cannot be cancelled
  • Prices are in Euros and include VAT
  • We reserve the right to refuse orders in case of anomalies or irregularities

5. Shipping and Delivery

As indicated in the Shipping Information:

  • Deliveries are made through BRT-BARTOLINI
  • Delivery times: 3-5 business days
  • FermoPoint service is available with 10-day storage
  • Shipments occur Monday through Friday

6. Right of Withdrawal

  • Right of withdrawal within 10 working days of receipt
  • Products must be returned intact and unused
  • Return shipping costs are at customer's expense
  • Refund will be processed within 30 days of return

7. Intellectual Property

  • All Site content is protected by copyright
  • The GTO APPAREL brand and logo are exclusive property
  • Content reproduction without authorization is prohibited
  • Unauthorized commercial use of the Site is prohibited

8. Liability Limitations

  • We are not responsible for temporary service interruptions
  • Product images are indicative
  • We reserve the right to modify prices and availability
  • We are not responsible for delays due to force majeure

9. Applicable Law

These Terms and Conditions are governed by Italian law.

  • The competent court is Rome
  • For all matters not expressly provided for, Legislative Decree 206/2005 (Consumer Code) applies
  • For disputes, an amicable resolution will be attempted first

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to the Site. Continued use of the Site after such changes implies acceptance of the same.