Shipping Information

General Information

Delivery Address

The merchandise will be shipped to the address provided by the Customer during the order process; during this phase, it's possible to specify a shipping address different from the one saved in the user profile.

FermoPoint Delivery

You can select delivery to your local FermoPoint (BRT-BARTOLINI collection point), where the order will be held for 10 (ten) days and a valid ID will be required for pickup; after this period, the order will be automatically shipped to our warehouse and treated as a return.

Processing Times

Shipments occur Monday through Friday; all orders received from Friday to Sunday are processed starting the following Monday.

Delivery Times

In-stock merchandise will be delivered within three to five business days, starting from the day after the order confirmation email.

Courier

Deliveries are made through BRT-BARTOLINI courier service, during office hours Monday through Friday.